Customer Service Hours (Mountain Time):

Monday thru Friday 6:00am to 8:00pm
Saturday 8:00am to 4:00pm
Sunday 10:00am to 4:00pm

KwikMed Response Times and Physician Service Hours:

About us

Email and phone requests are monitored regularly throughout customer service hours by our Physicians and typically all responses will be sent to customers within a few hours of the initial correspondence. If a customer is looking for a response over the weekend, it may take up to 24 hours. REMINDER: This doesn’t impact the review of your medical information or processing time.

If you are in need of immediate assistance, please reach out to your local Physician or hospital for guidance. If you do seek out the assistance of a local Physician or hospital in regards to a medication interaction, please be sure to also let your KwikMed physician know about this as well.

Live Chat:
Click Here to Chat with a Representative

Monday – Friday 6:00am – 8:00pm MST

Saturday 8:00am to 4:00pm MST

Sunday 10:00am to 4:00pm MST

Email:

Customer Support: service@KwikMed.com

Affiliate Support: support@KwikMed.com

Complaint Dept: complaints@KwikMed.com

Report an Adverse Drug Reaction: adverse@KwikMed.com

Utah DOPL website:  Click Here

File a complaint with DOPL: Click Here

Phone:

Toll Free Customer Support: (855) 820-4255

Mail:

KwikMed.com

PO Box 4854

Scottsdale, AZ 85261

USA

PCM Pharmacy:

Murray, UT

888-400-5945

In the Event of an Emergency

In case of medical emergency, please contact your local Physician or hospital for immediate care. Do not rely on your online Physician for emergency medical care.