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Frequently Asked Questions

Is it really legal for you to prescribe medications online?

Do many different companies prescribe medications the way you do?

I want to know if I am getting sound medical advice. How can I know you are giving me that?

What can I expect from the online consultation?

If my spouse or significant other would like me to place an order for them, can I do that?

What kinds of medications are offered through KwikMed?

What is the fee for consultation and processing?

Do you accept insurance as payment?

Does KwikMed honor Flex Spending Accounts (FSA) or Health Reimbursement Arrangement (HAS) cards?

What are the main differences between a brand new order and a refill?

Is it possible for me to have a prescription refilled at a local pharmacy near me?

What is the KwikMed return policy?

When the medication arrives, what kind of packaging will it be in?

How can I know for certain that I am getting authentic medications from KwikMed?

Frequently Asked Questions: LABORATORY TESTING

Q: Is it really legal for you to prescribe medications online?

A: KwikMed is legally able to operate under Utah State Law 58-83 and the Utah Division of Occupational and Professional Licensing has also licensed KwikMed to use an online diagnostic consultation to facilitate the prescribing of specific appropriate medications. Through this law (58-83) the following are medications which have been approved for online prescribing by KwikMed: Viagra, Cialis, Levitra, Propecia, hormone-based contraceptives, and Chantix.

Licensed Physicians are solely responsible for prescribing medications based on the extensive medical assessment and when needed they follow-up with patients via phone or Internet.

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Q: Do many different companies prescribe medications the way you do?

A:As of December 2002, KwikMed has been operating in conjunction with the State of Utah. As of 2012, KwikMed earned a license from the Utah Division of Occupational and Professional Licensing. Because of the very strict regulations and high standards demanded by Utah law, few companies have been able to, or are willing to, meet these strict guidelines. All medications dispensed by KwikMed are from a regulated and licensed Utah pharmacy therefore this makes it legal to get Viagra online.

There are many online pharmacies across the Web, however these are unregulated. It’s not uncommon for these companies to be based outside of the United States in countries like China, India and Saudi Arabia. As a consumer, ordering from these unregulated pharmacies comes with no guarantee of the safety or effectiveness of these medications. With KwikMed, the medications prescribed to you are 100% authentic as we are regulated and licensed through the state of Utah. These medications are made in the U.S., prescribed by our licensed Physicians and delivered straight to your door the next day.

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 Q: I want to know if I am getting sound medical advice. How can I know you are giving me that?

A: Before a prescription is ever written by our licensed Physicians, a very detailed protocol is followed. It is our belief that the KwikMed online diagnostic medical assessment is actually even more thorough than the typical list of questions asked by a doctor in an average face-to-face visit..

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Q: What can I expect from the online consultation?

A: As part of our medical history outline to purchase Viagra online you will be asked to go through an assessment that will outline any current medical conditions you may have and it will also inform us of your medical history and provide us with a list of current medications you are taking.

The assessment starts with a general line of questioning and then as more information is recorded it increasingly begins to focus on the specific issues of the patient. Based on the information that is gathered, it may be necessary for a Physician or dispensing Pharmacist to contact you in order to gather additional information or to decline your prescription request if it is not medically sound to prescribe the medication to you based on your health/history. There is no fee for the KwikMed online medical consultation.

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Q: If my spouse or significant other would like me to place an order for them, can I do that?

A: You may not place an order for anyone else. The online diagnostic medical assessment must be completed by the patient. In order for our Physicians to make a proper diagnosis and prescribe medications, our system is designed to collect a complete medical history and it must come directly from the patient.

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Q: What kinds of medications are offered through KwikMed?

A: The medications offered by KwikMed are those that can be prescribed safely with no face-to-face evaluation and can be conveniently delivered to you with cost effectiveness in mind. In addition to saving you time and money, the opportunity to order medications like Viagra, Cialis, Levitra, Propecia, hormone-based contraceptives and Chantix online helps you to avoid the embarrassment of going to your local pharmacy. All embarrassment is avoided since you can safely and legally order these medications from KwikMed and have them sent straight to your home.

Be sure to check back with us frequently since our selection of prescription medications does expand. If you have a suggestion for a particular type of medication you would like us to carry please let us know.

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Q: What is the fee for consultation and processing?

A: There is no charge for a consultation or a processing fee from KwikMed if we prescribe the medication whether you order Propecia, Viagra or any other product. Within the cost of medication any fees associated with having the Physician review your medical history or for having the pharmacy fill the prescription are already included. It is our goal to always keep our cost to a minimum so that we can pass on these extra savings to you. If you decide you would like your prescription transferred to a local pharmacy there is a $90 processing fee.

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Q: Do you accept insurance as payment?

A: No, insurance is not accepted by KwikMed as a payment. If you do decide to contact your insurance company to see if they cover your medication you are free to do that on your own to see if they may reimburse you for the expenses.

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Q: Does KwikMed honor Flex Spending Accounts (FSA) or Health Reimbursement Arrangement (HAS) cards?

A: Yes, KwikMed is registered as a SIGIS member for the 90% Rule. We do take FSA and HSA cards as a payment method.

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Q: What are the main differences between a brand new order and a refill?

A: If you place a first-time order with KwikMed, this constitutes as a new order. If in the past you ordered a product from us or have had our Physicians previously review your medical history and write a prescription then you are refilling a prescription. Any original prescription is valid for one full year. When you order a refill, you will be asked to fill out another medical assessment like you did previously though this one will be an abbreviated version. If it has been over a year since your prescription has been written and it has expired you will be asked to complete the full version of the online medical assessment.

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Q: Is it possible for me to have a prescription refilled at a local pharmacy near me?

A: Yes, at any time you may decide to have your prescription filled at another pharmacy aside from ours, but there will be a $90 processing fee as a result. When you order through KwikMed, our normal cost of medication includes the Physician review and the pharmacy fulfillment however if you choose to have the prescription fulfilled elsewhere we separate the cost for these services.

Also it is important to note that it is not typical for our Physicians to write a prescription with refills so you will not be able to go to your local pharmacy to simply have the medication refilled. In order to get a refill you will need to come back to our website and ask for another refill from our Physicians. If you are medically approved for a refill you will once again be required to pay the $90 processing fee each time you have it transferred.

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Q: What is the KwikMed return policy?

A: We follow FDA regulations that do not allow us to take back any medications once they have left our pharmacy. If you receive your medication and have questions about it, we will need you to refer your questions to either the Pharmacist or the Physician who originally wrote your prescription. If you prefer, you can use our secure email system by logging into your account in order to contact the Physician or Pharmacist directly. Your privacy is secured with this system.

If you think that the medication you received is incorrect, do not take the medication and contact one of our Customer Service Representatives right away and the error will be addressed by KwikMed immediately.

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Q: When the medication arrives, what kind of packaging will it be in?

A: Because maintaining your privacy is a high priority of ours, we do not indicate what the package contains on our labels. The medication is shipped via Federal Express and USPS Express in their envelopes. On the return address portion of the label the address of the pharmacy is displayed. Due to the fact that our orders require signature upon delivery, many of our customers opt to have their packages shipped to work or somewhere that they can have their package signed for. No one will know its contents.

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Q: How can I know for certain that I am getting authentic medications from KwikMed?

A: KwikMed is fully licensed and regulated by the state of Utah and we provide all online prescriptions pursuant to Utah Statute 58-56 and R156-83. All of our medications are purchased from U.S. manufacturers and nationally recognized distributors. Any tablet obtained from our pharmacy can be traced back to the manufacturer with a pill pedigree. Today there are no legal generic versions for any of the medications we sell. Those that are listed as generic online are not manufactured legally and are likely made in China, India or parts of Africa and may not be safe and/or effective.

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